Privacy Policy

This Privacy Policy describes how Mt. Zion Platinum Holdings, LLC collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your information.

1. Information We Collect

We collect several types of information from and about users of our services, including:

  • Personal Information: This includes your name, address, email address, phone number, and other contact information you provide when using our services.
  • Payment Information: When you make a payment, we collect your payment card details or other payment information necessary to process your transaction.
  • Shipping Information: We collect information about the items you ship, including the recipient’s name, address, and contact information.
  • Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, and the pages you visit.
  • Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.

2. How We Use Your Information

We use your information for various purposes, including:

  • Providing Services: To provide and maintain our transportation and express delivery services, including processing shipments, tracking deliveries, and providing customer support.
  • Payment Processing: To process payments for our services.
  • Communication: To communicate with you about your shipments, updates to our services, and promotional offers.
  • Improving Services: To analyze usage data and improve the functionality and user experience of our website and services.
  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, shipping carriers, and customer support providers.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties with your consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Secure Storage: We store your information on secure servers and implement physical and electronic security measures to prevent unauthorized access.
  • Access Controls: We restrict access to your personal information to authorized personnel only.

Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mt. Zion Platinum Holdings, LLC
Email: info@mtzionplatinumholdingsllc.com
Phone: 707-606-1487

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.